1. Stock items are shipped within 2 days from the time of reciving the order. There are certain items that are not kept in stock in which case shipping can take about 5 to 6 days, so if it is urgent please feel free to phone before ordering. Delivery is via Royal Mail or Parcel Force and could be either first or second class, or even parcel post if the package is over 2kg. PLEASE NOTE ! Products highlighted in a red box are special orders & could take up to 2/3 weeks for delivery but most of the time we are able to deliver much sooner.
2.'ACTION DELIVERY' speeds up the 'special order items. More information available within each product.
ALL ABOVE INFORMATION IS FOR UK ONLY - International orders usually 1 to 2 weeks depending on destinations but we will email to confirm after shipping.
Click here for our return slip.
Some items are not refundable due to supplier terms & conditions. This would be indicated within the product section.
- Sale (or any reduced) items are not refundable
- Bulk orders are not refundable, so it is advised to order items for samples to make sure of sizing.
- Multiple quantities per size per colour are not refundable. Please order only one per size per colour if purchasing for a sample.
- All orther items may be returned within 14 days from the date you receive the goods. Full refund will be given (excluding the original shipping cost) providing it is in the same condition and labels intact. We reserve our right to refuse a refund where this guideline is not followed.
- The customer will be responsible for the costs of the return postage. (Please require a 'certificate of postage' or other proof of postage if necessary)
This does not affect your statutory rights